Do I have to download the MyTalkieapp from the Google Play Store or iTunes?
How do I make a call?
Login to the MyTalkie app using your phone number and passcode. To dial internationally, please enter 011 (or +) followed the country code and number you wish to call.
If you are having trouble using the app, contact Support.
I can see my calls in Recents on my native device. Is that how it is supposed to work?
Yes, if Wi-Fi is not available, the MyTalkie app will automatically use your mobile data plan (if available) to complete your call.
Can I make calls to both cell phones and landlines?
Yes, you can call anywhere in the world to either a cell phone or landline. Please check the Rates Page. Destinations that include cell phones are indicated with an icon.
How do I view my calling details?
You can view your call details on the web by tapping the History icon on the Dashboard..
You can view your call details in the dialer app by clicking on the History tab.
What happens if I do not have Auto-renew enabled and I run out of money during a call?
You will be warned when you have 1 minute left. Once the minute runs out, you will be prompted with a menu to add more funds using a credit card or your call will be disconnected.
The party I am calling says I am hard to hear. Is there anything I can do?
Yes. While on the call, swipe from right to left. You should see microphone and speaker volume levels. Slide the volume up to assist the caller in hearing you more clearly.
Can I call back to the U.S. from another country with this app?
Yes! You can use this app anywhere, as long as your phone has a data connection (Wi-Fi or cellular). Just be sure to add funds before leaving the country.
Calling with Wi-Fi is a much less expensive option. Simply connect to a Wi-Fi network and dial the number you wish to reach through the app.
For calling rates, please check the Rates Page
If I am outside the U.S., can I make a local call? Let’s say I want to make call down the street to a local restaurant and make a reservation.
Yes! You can use this app anywhere, as long as your phone has a data connection (Wi-Fi or cellular).
Calling with Wi-Fi is a much less expensive option. Simply connect to a Wi-Fi network and dial the number you wish to reach. Check out the Rates Page to determine the rate for your location. We recommend you top up your account before leaving the US with enough funds to cover your travel. Your credit card will not work while outside the US.